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Returns and our 60-day guarantee

Let’s make it right.

Need to return a mobile, report a problem, or ask about your guarantee? Tell us what happened. We’ll check your order and email you the next step.

YOUR REQUEST

Tell us what happened.

Use the email from checkout if you can. We’ll reply there with what to do next.

In your order confirmation email.
If a photo would help, we can ask you to reply with one.

Please wait for our instructions before sending anything back.

A soft whale mobile hanging in a nursery

WHAT HAPPENS NEXT

  1. 01

    Send us the details above.

  2. 02

    We check your order and request.

  3. 03

    We email you the next step.

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